Terms & Conditions

Effective Date: 20 July 2026
Last Updated: 20 July 2026

Welcome to The AirconKing. These Terms & Conditions explain the rules and guidelines for using our website, purchasing our products, and interacting with our services.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. About The AirconKing

The AirconKing provides portable air conditioning products to customers across Mainland UK.

We aim to provide:

  • Quality portable air conditioning units
  • Accurate product information
  • Honest pricing
  • Reliable delivery
  • Personal customer support

2. Website Use

By using our website, you agree that you will:

  • Use the website only for lawful purposes.
  • Provide accurate information when placing orders or making enquiries.
  • Not attempt to damage, disrupt, or misuse our website.
  • Not copy or reproduce website content without permission.

We reserve the right to restrict access to users who misuse our website.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, and pricing information are accurate.

However:

  • Product images may vary slightly from the actual item.
  • Specifications may change due to manufacturer updates.
  • Availability may change without notice.

If any information is incorrect, we will work with you to resolve the issue.

4. Product Availability

All products displayed on our website are subject to availability.

While we aim to keep stock information accurate, occasionally products may become unavailable due to demand or supplier changes.

If an item you order becomes unavailable, we will contact you and provide suitable options.

5. Orders

When you place an order:

  • You agree that all information provided is accurate.
  • You agree to pay the full amount shown at checkout.
  • You will receive an order confirmation once your order has been accepted.

We reserve the right to cancel orders where:

  • Product information contains an obvious error.
  • Payment cannot be verified.
  • Fraudulent activity is suspected.

6. Pricing & Payments

All prices displayed on our website are in GBP (£) unless stated otherwise.

Payment must be completed before orders are processed.

We accept secure payments through trusted payment providers.

We reserve the right to update prices at any time, but confirmed orders will not be affected.

7. Delivery

We provide delivery across Mainland UK.

Delivery times are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • High demand periods
  • Circumstances outside our control

Once your order has been dispatched, you will receive delivery information where applicable.

8. Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Customers must contact us before returning any product.

Products must meet our return requirements, including being unused, undamaged, and returned with original packaging.

9. Customer Responsibilities

Customers are responsible for:

  • Providing correct delivery information.
  • Checking product suitability before purchase.
  • Following manufacturer instructions.
  • Using products safely and correctly.

The AirconKing is not responsible for damage caused by incorrect use or failure to follow product guidelines.

10. Warranty & Product Issues

Products may include manufacturer warranties where applicable.

If you experience an issue with your product, please contact us with:

  • Order details
  • Product information
  • Description of the problem

We will assist you with the next steps.

11. Intellectual Property

All website content, including:

  • Logos
  • Images
  • Text
  • Graphics
  • Branding

belongs to The AirconKing or its content providers.

You may not reproduce, modify, or distribute website content without written permission.

12. Limitation of Liability

The AirconKing will not be responsible for:

  • Delays caused by third parties.
  • Incorrect product use.
  • Losses caused by circumstances outside our reasonable control.

Nothing in these Terms affects your legal rights as a consumer.

13. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

14. Changes To These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page with the updated date.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

The AirconKing

📞 Phone / WhatsApp: 07447 697130

✉ Email: andrew@TheAirconKing.com

📍 Delivery Area: Mainland UK

Thank you for choosing The AirconKing.
We are committed to providing quality portable cooling solutions with honest information and reliable customer support.

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